The company has been in business since 1931, and it had been a part of Sears until 1993. Steve has been named a JD Supra Reader’s Choice Award winner – Top Author in the Insurance category annually since 2018. Steve has recovered the largest ever auto and truck accident settlement of any Michigan lawyer or law firm. According to YouGov, Allstate is the sixth most popular insurance brand, with 45% of respondents giving the company a positive opinion. Allstate also received Fortune’s World’s Most Admired Companies award in 2020, with multiple awards received in recent years for inclusive diversity and innovation.

Allstate’s Full Coverage Average Premiums in the U.S.

Allstate’s pay-per-mile service, which charges drivers a base rate plus a per-mile rate, is called Allstate Milewise. The base rate will be charged similarly to traditional car insurance policies by taking into account your driver profile and driving record. Allstate offers many discounts and features, and has unearned revenue generally well-regarded customer service. All in all, Allstate scores well in terms of customer service, coverage options and claims processing. Customer reviews online are a mixed bag of positive and negative comments about Allstate’s customer service.

• Regardless of how you file a claim, Allstate encourages you to notify your local agent immediately after doing so.
• Allstate’s website doesn’t let you compare its quotes to other auto insurance companies’.
• And although Allstate has several car insurance discounts and decent customer service reviews, its expensive rates may make it ultimately a less appealing option for auto insurance.
• You can use the app to file a claim, manage insurance documents, make payments, request roadside assistance, and much more.

Allstate Insurance Review – Are You in Good Hands?

On the other hand, Allstate has much lower rates for drivers claims satisfaction guarantee with bad credit. On top of that, the Allstate mobile app is among the finest in the market. At the time of writing, it holds 4.5 out of 5 stars in Google Play, and 4.8 out of 5 in the App Store, showing an overwhelming amount of customer satisfaction with this product.

Allstate Accident Forgiveness

• Allstate offers many discounts and features, and has generally well-regarded customer service.
• Another example is that they will not apply the guarantee if you are involved in a claim that ends up needing to be litigated in court.
• You may not be satisficed with the outcome of the claim and they will blame the body shop for delays, ect and say that All State is not in control of that.
• You can buy term, universal, and whole life insurance policies through Allstate.
• The company offers 24/7 roadside help and three different plans to choose from.

Compare multiple companies and get plenty of quotes to find the best deal possible. Insurance Shopping Study℠ rank the company slightly below law firm chart of accounts average for its shopping experience compared to other large companies. The insurer scored 664 out of 1,000 points, which means that most Allstate customers are satisfied with their experiences.

• Allstate offers pay-per-mile insurance but State Farm only offers a discount for low mileage drivers.
• Progressive is a much cheaper option, something that you’ll notice in several Allstate claims reviews.
• A big drawback of Allstate’s agent network is a website that’s somewhat unfriendly to self-serve customers.
• If the covered building is rendered uninhabitable by a fire or other disaster, Allstate’s landlord insurance policies may pay up to 12 months’ worth of lost rent, depending on your coverage choices.
• If you want the best protection for your prized vintage vehicle, better discuss the details with an Allstate agent by phone.

With Drivewise, you can log into your account any time and see detailed reports, including if and when you drove too fast, braked too hard, or logged too many miles in a day. Because you can use Drivewise as long as you want, you can save even more as you become a more experienced and safer driver — which is statistically likely — over the years. Cats and dogs under age 14 are eligible for new accident and illness policies. Those over age 14 and those with certain chronic conditions like diabetes and FIV are limited to accident-only policies.